Want to envision and bring to market the products, services, and experiences that will shape your future?
Illuminate your blindspots, bridge your gaps, and drive real innovation.
Identifying and bridging CX gaps is critical to realizing the potential of existing investments in technology,
teams, and data. The CX research that would eliminate inefficiencies and guesswork, however, has
historically been nowhere to be found—until now.
With our Insights team, we took action and talked directly with business leaders, industry experts, and
customers. We created a first-of-its-kind CX study designed to increase your revenue, drive better margins,
and build brand loyalty.
81% of leaders believe they excel in CX—only
20% of customers agree.
Envision360' CX20 Global Study
With the introduction of our Envision360′ CX20 Global Report, we’re able to reveal clearer paths to close those gaps and reinvent how customers feel, interact, and connect with your business and brand.



We have a global team of over 1,000 experts dedicated to solving this challenge.
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ventures created with clients *
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inspired clients *
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industries impacted *
We also have the full support of a $4 billion parent company in Amdocs, a leading software and services provider to communications, media, and financial services companies.
With access to 30,000 professionals working across 15 timezones, our close relationship unlocks expertise in industries like Telco and FinTech, along with a deep understanding of technology, AI, media, and more.

CRAFT
We help plan new businesses and open uncharted territories for growth.
LAUNCH
We bring experiences that people love to market, then improve and maintain them.
ORCHESTRATE
We help orchestrate exceptional experiences that connect businesses to people.